New Bug in Vista

May 14th, 2007

We have had reports of a new bug in Windows Vista that has an affect on channels and guide data dissapearing for some Vista users.

There is currently a bug in Windows Vista Media Center that can drop certain channels from the system. Microsoft are aware and have acknowledged the issue. Primarily this appears to affect both SBS and 7. The only solution available at the moment is to re-scan the channels and re-setup the guide within Media Center until Microsoft releases a patch to fix the issue.

Although it is assumed to be a problem with our IceTV service this is not the case, the problem lies with Vista & Microsoft.

We have no time frame for this resolution as it is entirely up to Microsoft to provide a solution and as it is out of our hands we unfortunatley have no way to speed up the recovery process. We hope that the matter will be resolved shortly and we will notify all Vista users as soon as the bug has been fixed by Microsoft.

Posted in Software Release, Windows Vista.