Humax and IceTV! Europe’s leading PVR comes to Australia ….

August 29th, 2011

IceTV is excited to introduce the UK and Germany’s best-selling personal video recorder brand, Humax, to Australia. More than just a PVR, Humax features access to catch-up TV (ABC’s iview) and YouTube, plus the ability to share videos, music and photos over a home network. Best of all, Humax is designed with increased integration with IceTV interactive in mind. Series recordings set directly on your TV screen at home, via the remote control, will be shown on all IceTV’s Interactive services such as iPhones, android phones and the IceTV web interface – synchronising the service. Keyword or genre searches are also available on the TV utilising the rich content of IceTV’s EPG data.

As the exclusive online retailer for Humax in Australia, the IceTV store is selling the Humax HDR-7500T in both 500 GB and 1TB models. Each Humax PVR purchase comes with a bonus, easy to set-up wi-fi dongle, a generous 24 months manufacturer warranty and an exclusive $99 “lifetime” subscription offer with IceTV.

Posted in Hardware Release, Humax, IceTV EPG, IceTV's Online Store, Interactive, Press Release |

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New IceTV Customer Support System

May 24th, 2011

We are pleased to announce that we are close to implementing a new support system to deliver a better experience to you, our valued customers.

Over the next couple of days, our existing forums located at http://forum.icetv.com.au/iceforum/ will be put into “maintenance mode” – meaning that no new posts will be possible. During this maintenance period, all existing forum users and topics will be migrated to the new system. When the new forums go live, and if you are an IceTV member, you will then be able to use your IceTV username and password to login to the new forums. All your existing forum posts will be maintained. If you are not an IceTV member, but you have used our forums in the past, you will receive an email from us explaining the process to login to the new forums. Forum posts that you have made in the past will also be maintained.

Additionally, during the changeover of systems, there may also be a short outage for emailing us new support requests or adding to/commenting/replying to current tickets you may already have open with us. We are endeavouring to make this outage period as short as possible.

If you experience any issues emailing support@icetv.com.au or are concerned that any new support requests sent via email have gone unanswered for more than 2 business days, please call us on 1300 654 803 during 1 – 9 pm weekdays and 12 – 6 pm weekends and public holidays.

Please bear with us during this period of change.

We thank you for your patience and apologize in advance for any inconvenience this may cause you.

Yours Sincerely,
IceTV

Posted in Service Announcement, Website |

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IceTV iPhone App 2.0(9) Issues

December 18th, 2010

The latest version of our iPhone App was released to the Apple App Store on Thursday Dec 16, unfortunately there are several issues with this version that are causing difficulties for some users.

We have fixed the issues and submitted a new release to the Apple App Store for review late on Friday Dec 17. Unfortunately we cannot predict when this build will be released, we hope it will be sometime in the next week.

If you have not already updated your app to 2.0 then please hold off until the next release is available, this will be release 2.1.

If you are experiencing issues with the app that leave you stuck then you will need to kill the app and start it again.

The procedure for doing this is as follows

iPhone 3G or any iPhone running IOS3
As these devices do not have multi-tasking avaiable simply hitting the home button and starting the app should be sufficient to clear the error.

iPhone 3GS or iPhone 4 running IOS4
As these devices do have multi-tasking available you will need to do the following

• Hit the home button to exit the application
• Double-tap the home button to expose the multi-tasking shelf
• Press and hold on any of the app icons on the multi-tasking shelf until the icons start to “jiggle” and display a close button
• Press the close button on the IceTV App
• Press the home button to close the mutli-tasking shelf
• Start the App

We apologise for any inconvenience caused and ask for your patience while we wait for the Apple App Store review process to be completed on the latest version.

Regards

Daniel Drysdale

Software Manager @ IceTV

Posted in iPhone |

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Dvico PVR & AppleTV Bundle – The Best of Both Worlds

December 10th, 2010

Just a quick reminder to let you know that our hugely popular IceTV Xmas Sale is coming to a close. But… it’s not over till the bearded jolly fat man sings, so we have saved the best till last…

Simply the best solution for your TV viewing pleasure bar none. Forget the other restrictive IPTV boxes from the Telco’s, this is the best PVR and content bundle around.
You get a great Dual Tuner 500GB PVR and access to 1000′s of movies in iTunes, via the best content store in Oz!
You can even stream music, movies and pictures stored in iTunes on your comptuer, direct to your big screen TV and sound system.
This offer is very limited, so be in quick. You can read more about the AppleTV here.
We still have some fantastic offers available from our Xmas Sale so be sure to follow the link below to view all the goodies.
Remember: Order before the December 15th cut off date to guarantee delivery before Christmas.

Merry Xmas from the IceTV team!

Posted in Promotions, Uncategorized |

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IceTV launches Interactive EPG service in NZ

September 2nd, 2010

IceTV has officially crossed the Tasman Sea & we’re now available in NZ.

Following successful trials of the IceTV service in New Zealand over the past few months, we’re pleased to announce the official launch of our New Zealand website (www.icetv.co.nz) and our Interactive electronic program guide (EPG) service for New Zealand digital free-to-air TV.

With IceTV and a compatible TV Recorder, NZ customers can now enjoy IceTV’s premium EPG data for all the digital free-to-air TV channels as well as the ability to access IceTV’s advanced Interactive features online and remotely program their favourite shows to record at home.

That’s right! you can get instant access to IceTV’s advanced features such as ‘series recording’ & ‘keyword recording’, from anywhere, anytime, by simply logging in online via any computer or mobile phone.
Please click here lo learn more about how IceTV will change the way you watch TV.

PC users running Windows Media Center and Mac users running EyeTV, can now enjoy IceTV’s EPG and Interactive features for NZ digital TV.

Read the rest of this entry »

Posted in Press about IceTV, Press Release, Service Announcement, Website |

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IceTV app for Android™ – beta now available!

August 27th, 2010

With the release of the IceTV app (beta) for Android, users can now view a complete TV Guide for digital free-to-air TV, see what’s popular and see what new shows are coming soon. As well as enjoy advanced options like the ability to set recordings from wherever they are, if they have a compatible TV Recorder at home.

To be one of the first to get your hands on our revolutionary TV Guide app for Android™ and help us with our initial beta testing, simply search for the IceTV app on your Android™ phone or click here for more information.

Once loaded, just tap our app to see what’s on TV for the week ahead. Search for your favourite shows with advanced keyword search, find out what the Most Popular shows are and what New Shows are coming soon. You can even choose from advanced series recording and keyword recording options and use your Android phone to automatically record your favourite shows at home, from virtually anywhere.

You will need to be an IceTV member to use our app and the Interactive features available to you, will depend on your IceTV membership.

Existing IceTV members can simply log in using their IceTV account details when launching the app. To find out more, simply click here.

Not yet a member? Join IceTV for free with a 14-day free trial and then decide which membership option is right for you.

“Once the final version is complete, we’re confident our app will be the most advanced TV Guide app available on the Android Market. With a quick tap, users will enjoy instant access to the latest program information for digital free-to-air TV. While our full members can choose from advanced series recording options using their Android phone and set all their favourite shows to automatically record at home.” said IceTV’s General Manager, Matt Kossatz.

For more information on our new Android app, please click here.

If you’re using your phone, click here to download the beta version now. Otherwise, scan the barcode below to download it later.

Questions? Call or send our team an email.

Only IceTV offers 7-day phone and email support. So whether you have a technical query or just want to find out more about IceTV and the way it will change the way you watch TV, don’t hesitate to contact us.

Posted in Android app, Interactive, Service Announcement, Software Release |

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The dawn of a new Ice Age

August 20th, 2010

You’ve probably noticed something a little different around here. Well you’re right. We proudly released our new look website yesterday.

But this is only the tip of the iceberg. So stay tuned.

We will soon be launching our much anticipated Android App 1.0.

Our new site has been a long time in the making, so we hope you find navigating your way around and using our Interactive TV Guide for digital free-to-air TV online, even easier than before.

Checkout our new look online Store also. Specialising in products that we know best, like IceTV compatible TV Recorders and accessories. Our new online store promotes the essence of online shopping, with simple navigation, secure payment options and fast delivery. All products sold, come with a free IceTV Membership valued at up to $99, as well as free delivery. There are plenty of fantastic deals now available. If you’re interested, please click here to view the Store or on the following image:

If you’re any having difficulty finding your way around or you wish to pass on your valued feedback to our team, please don’t hesitate to contact us. Only IceTV offers both phone and email support, 7-days a week.

Regards,

IceTV

Posted in IceTV's Online Store, Interactive, Service Announcement, Website |

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Father’s Day specials now available

August 19th, 2010

Father’s Day is fast approaching, so why not spoil your dad or perhaps convince a loved one to spoil you. Visit our new online Store and take advantage of the fantastic deals we now have available.

Our new Store promotes the essence of online shopping, with simple navigation, secure payment options and fast delivery. All products sold, come with a free IceTV Membership valued at up to $99, as well as free home delivery.

With fantastic discounts now available on leading PVR brands, TV tuner products for Mac and PC, as well as great deals on a new range of accessories, we have the perfect gift for every type of Dad. Including Philips Prestigo universal touch screen remote controls and Sennheiser digital wireless headphones. Browse our new Store and just look out for the ‘Father’s Day’ icon next to selected products.

To start shopping, simply click here or on the following image.

Why not treat yourself. Get $50 off another year’s worth of IceTV.

(Deal ends midnight, Sunday 5th of September. You must enter the discount code ‘fathersday’.)

If you’re unsure, or have any questions about any of the products available, please don’t hesitate to contact our team. IceTV offers both phone and email support 7-days per week.

Happy Father’s Day!

IceTV

Posted in IceTV's Online Store, Promotions |